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Telkom group Provides Digital Customer Experience For Customers in Surabaya and Bandung

Jakarta Globe Business - Thu, 2017-11-23 16:53
After opening The Digital GraPARI TelkomGroup in Medan and Bumi Serpong Damai (BSD) Tangerang, PT Telkom Indonesia (Telkom) once again introduced two Digital Grapari TelkomGroup namely in Dinoyo, Surabaya and Lembong, Bandung. The service center which provides a variety of current services to deliver the seamless experience for these customers was unveiled simultaneously by TelkomGroup Consumer Service Director Mas'ud Khamid in Surabaya, (22/11). "As a digital telecommunication company in Indonesia, Digital GraPARI TelkomGroup is one of TelkomGroup's efforts to transform services to customers. It is also a manifestation of our commitment to provide the best service to TelkomGroup customers and society in general, "said Mas'ud. Former Director of Sales Telkomsel said that Digital GraPARI TelkomGroup provides the most complete services for Telkom and Telkomsel customers, both retail and corporate, which is expected to provide a better different experience. "This is our answer to bring a customer service center that is able to accommodate the diverse needs of digital telecommunications, in line with our commitment to build the digital community of Indonesia," said Mas'ud. The customer service center also serves as an educational tool for customers and the community to experience Digital Customer Experience through digital facilities that are sophisticated, unique, and relevant to the lifestyle of the digital community ranging from Digital Welcoming Screen as a guide to digital experience choices according to customer needs. In addition, there is also a myIndiHome-MyGraPARI digital point to solve Telkom and Telkomsel's self-service problems such as IndiHome customer service, Halo card reimbursement, additional IndiHome service, Telkomsel card service up to debit, credit or cash payment service. Digital GraPARI TelkomGroup also provides Discovery Screen which is a facility to find out and understand the advantages of Telkom and Telkomsel products according to customer needs and lifestyle through digital experience using sophisticated touchscreen desk. Other facilities that will pamper customers digitally are also available at Experience Screen, a cutting-edge technology featuring digital features of Telkom and Telkomsel services on glass walls with touch-sailing projectors. Digital GraPARI TelkomGroup also features a variety of digital attractions that can enrich the customer experience, such as Smart Living device, or commonly called smart home based technology internet of things (IoT) and virtual reality that provides a different visual experience. Also comes with the concept of integrated service space with digital lifestyle experience, GraPARI also has a spatial concept designed based on customer experience journey with a wider space that allows service officers to help customers more actively and persuasively to realize customer intimacy. Digital GraPARI TelkomGroup provides services with the concept of "One and Done" where service personnel can serve all the needs of TelkomGroup customers supported by digital devices so that it is expected to provide complete customer service solutions.
Categories: Indonesian News

Search Continues For Missing Sailors After Navy Plane Crash In Philippine Sea

NPR Headlines - Thu, 2017-11-23 16:02

Three sailors are still missing after the C-2A Greyhound transport plane went down on Wednesday. Eight others have been rescued.

(Image credit: Mass Communication Specialist 3rd Class Alex Corona/AP)

Categories: News, US News

Angola’s new leader shakes up old order after dos Santos

Washington Post Headlines - Thu, 2017-11-23 16:00
Angola’s new leader is making surprising moves to shake himself free of the legacy of one of Africa’s longest-serving presidents.
Categories: News, US News

Colombia rebels trade combat for cameras with new TV network

Washington Post Headlines - Thu, 2017-11-23 16:00
In a tiny bathroom, Marilu Ramirez prepares for her segment in a production studio by brushing her long black hair and covering her lashes in another coat of mascara, small luxuries in a life no longer being spent behind bars.
Categories: News, US News

Papua New Guinea officials pressure refugees to leave camp

Washington Post Headlines - Thu, 2017-11-23 16:00
Papua New Guinea authorities on Thursday ratcheted up pressure on more than 300 asylum seekers to abandon a decommissioned immigration camp, where refugees reported their shelters, beds and other belongings have been destroyed.
Categories: News, US News

Cold War drama caught on video as N. Korean soldier escapes

Washington Post Headlines - Thu, 2017-11-23 16:00
It’s 3:11 p.m. on a cold, gray day on the North Korean side of the most heavily armed border in the world, and a lone soldier is racing toward freedom.
Categories: News, US News

State Department employees split with Tillerson on child-soldiers list

Washington Post Headlines - Thu, 2017-11-23 16:00
The dispute focuses on the removal of Afghanistan, Burma and Iraq from a list of countries where young fighters are used.
Categories: News, US News

Taxpayers Urged to Use Second Chance to Declare Hidden Assets

Jakarta Globe Business - Thu, 2017-11-23 15:16
Jakarta. The Directorate General of Taxation has urged taxpayers to declare previously unreported assets, following the release this week of a regulation that will exempt them from any penalties if they comply. The Finance Ministry regulation, which became effective on Monday (20/11), is the government's answer to complaints by tax amnesty participants, who discovered that they could still be required to pay additional tax, or even face criminal charges, when transferring title of ownership of their assets from surrogates to themselves, despite having declared the assets under the amnesty program. Finance Minister Sri Mulyani Indrawati earlier said the problem often arose due to a mismatch between the details of assets participants listed under the tax amnesty program, and the reality tax officials found when scrutinizing such assets. The minister said many of these mismatches were likely due to honest mistakes. To clean up this mess, the government revised the regulation to exempt taxpayers from penalties if they declare unreported assets. This stipulation also extends to taxpayers who did not join the amnesty program but are still willing to come clean. "We designed it to boost self-compliance," tax office spokesman Hestu Yoga Saksama told reporters on Wednesday. "Taxpayers should use this opportunity immediately." While there is no deadline for the declaration of hidden assets, the tax office has been ramping up scrutiny of taxpayers who did not join tax amnesty program. The office has launched audits of 811 tax cases since September. Seven of the 68 taxpayers audited so far were found to be hiding a total of Rp 5.7 billion ($422,000) in hidden assets. Under a government regulation that became effective in September, any assets that were unreported between Jan. 1, 1985 and Dec. 31, 2015 would be treated as additional income and be subject to a tax rate of up to 30 percent. The tax base and tax compliance are still low in Indonesia, limiting the government's ability to fund development and distribution programs. Indonesia only has 32.9 million taxpayers out of a total population of more than 260 million. Of those, 20.2 million were required to file annual tax returns last year, while only 12.7 million complied. Hestu said the ministerial regulation could increase tax collection this year but it is not the ultimate goal. "If we wanted to boost collection, we would have set a deadline, but we did not," he said. The government had collected Rp 858 trillion in taxes, including income tax from the oil and gas sector but excluding proceeds from customs and excise, as of the end of October. This is only 67 percent of the Rp 1,284 trillion target set in the revised 2017 state budget.
Categories: Indonesian News

Ducks lose their momentum during a 4-2 loss to the Golden Knights

LA Times Sports - Thu, 2017-11-23 15:10

The Ducks continue to turn the puck over and withstand an avalanche of shots, and for the first time in four games it cost them.

It was bound to happen. All the momentum that the Ducks had built in riding a three-game winning streak into Wednesday night’s game at Honda Center? Gone.

It was the...

Categories: US SPORTS

Kings continue their slide with a 2-1 loss to the Jets

LA Times Sports - Thu, 2017-11-23 15:00

It would be inaccurate to say that the grip the Kings have held on first place in the Pacific Division finally gave way.

The Kings have slid down a greased pole lately in trying to hold on to first, and they relinquished it in excruciatingly close ways in a 2-1 loss Wednesday to the Winnipeg Jets...

Categories: US SPORTS

Forget the Ball vs. Fox hype because Lakers can't keep pace with Kings

LA Times Sports - Thu, 2017-11-23 14:20

Put aside the sensational, the perceived ill will and what everyone else wants this to be.

At the heart of the rivalry between De’Aaron Fox and Lonzo Ball are two players, born two months apart, who have known each other since high school, understand each other and who want to beat each other because...

Categories: US SPORTS

The Latest: Search continuing for 3 sailors after Navy crash

Washington Post Headlines - Thu, 2017-11-23 13:58
The Latest on the crash in the Pacific of a U.S. Navy plane flying to the USS Ronald Reagan (all times local):
Categories: News, US News

The Latest: Kosovo welcomes verdict for Serb military leader

Washington Post Headlines - Thu, 2017-11-23 13:58
The Latest on the judgment on former Bosnian Serb military chief Gen. Ratko Mladic (all times local):
Categories: News, US News

Go-Jek Launches Go-Bills Service

Jakarta Globe Business - Thu, 2017-11-23 13:53
Jakarta. Go-Jek, a popular application-based ride-hailing platform, has launched a new service, Go-Bills, which allows users to pay health care and electricity bills through its built-in digital wallet Go-Pay. "Indonesians are transforming into a cashless society and we are hoping that the Go-Bills service will help in the country's transition. In the near future, we will continue to develop the service, which can ease users in paying their monthly bills," Go-Jek co-founder and chief executive Nadiem Makarim told reporters during the Go-Bills launch event on Wednesday (22/11). The event saw in attendance Communications and Information Technology Minister Rudiantara. The company is also joining hands with interbank network provider Artajasa, health care and social security agency BPJS Kesehatan and state-controlled Bank Negara Indonesia (BNI). Users can transfer their funds to Go-Pay accounts from several banks that team up with Go-Jek, and then use it for a number of Go-Jek services, including Go-Bills, taxi service Go-Car and food delivery service Go-Food. Nadiem said Go-Jek services, especially Go-Pay, promote financial inclusion. President Joko "Jokowi" Widodo seeks to achieve a 75 percent financial inclusion rate by 2019. In 2014, when he took office, the figure stood at only 36 percent. In the near future, Go-Jek wants to team up with other banks, as it expands its Go-Bills service by allowing users to pay also for telecommunications and internet services, Nadiem said. Meanwhile, according to information and technology director at BPJS Kesehatan, Wahyuddin Bagenda, the newly launched service can encourage insurance payers to pay their bills on time, anytime and anywhere. Recently, Go-Jek has also allowed users top up their Go-Pay wallets at Alfamart convenience stores. Go-Jek, which has been downloaded 55 million times as of October, currently employs 400,000 partner drivers and connects users to more than 100,000 food outlets. The platform is available in 50 cities across the country.
Categories: Indonesian News

USC is simply too much for Lehigh and gets an 88-63 victory

LA Times Sports - Thu, 2017-11-23 13:35

The game was all but over about five minutes into the second half of USC’s 88-63 win over Lehigh on Wednesday when guard Elijah Stewart saw a missed basket, sprung into the air and threw down a put-back dunk that shook the basket. Then he hung there, swinging with one arm on the rim. He lingered....

Categories: US SPORTS

Japan Cup: Japan Cup 2017: Here’s What You Need to Know

US Sports - Thu, 2017-11-23 13:05
The Japan Cup is one of the biggest days of horse racing in the country.
Categories: US SPORTS

Japan Cup: For Kitasan Black, the Finish Line Draws Near

US Sports - Thu, 2017-11-23 13:05
The 5-year-old is one of the most popular horses in Japan, and he will be retiring at the end of the year.
Categories: US SPORTS

<div>Roy Moore vs. Doug Jones? In Alabama, a Certain Football Game Comes First</div>

US Sports - Thu, 2017-11-23 12:30
Alabamians sense that outsiders often view their state, or look down on it, through their own political and social lens. So college football often serves as a rebuttal, and a point of pride.
Categories: US SPORTS

Rams receiver Sammy Watkins, along with others, will get more targets with Robert Woods sidelined

LA Times Sports - Thu, 2017-11-23 11:35

If the Rams employ a committee approach to make up for the loss of leading receiver Robert Woods, Sammy Watkins and, possibly, Tavon Austin could find leading or expanded roles.

Coach Sean McVay reiterated Wednesday that he planned to utilize a “group effort” to replace the production of Woods,...

Categories: US SPORTS

‘Like chilies in my nose:’ Coping with Delhi’s toxic smog

Washington Post Headlines - Thu, 2017-11-23 11:29
India’s capital has been choking under a thick layer of smog this month, the worst the air quality has been all year in a city that’s among the most polluted in the world. While some people work indoors and get a measure of relief from the pollution during the day, others in the city of more than 17 million aren’t so fortunate.
Categories: News, US News
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